b82 bus driver talking to passenger while driving

passenger stands with driver and blocks aisle and driver says nothing

MTA DRIVER REFUSES PASSENGER WHO IS HANDICAPPED.

I WITNESSED THIS ONE SAT NIGHT AND COULDNT BELEIVE MY EYES.THE GUY WAS A FEW FEET FROM BUS AND YELLLING TO HOLD AND THE DRIVER CLOSED DOOR ON THE MANS FACE.THE MAN WENT IN FRONT OF BUS AND STOOD THERE BEGGING TO BE LET ON AND DRIVER REFUSED.FINALLY AN AMBULANCE MADE THE MAN STEP ASIDE.I E MAILED MTA AND GOT A TYPICAL FORM RESPONSE AND SENT VIDEO AND THEY DIDNT LOOK AT IT.